Shipping Information

Packages sent out from us are sent using Australia Post Express Satchels.
Shipping costs are $12 per satchel.
This covers the package shipping on packages up to $100, over this price, extra cover should be considered, as stated on the Australia Post website: https://auspost.com.au/business/shipping/domestic-shipping/optional-extras-domestic

• Extra cover costs $0 for the first $100 of cover and $2.50 for each subsequent $100 of cover (above $100 included cover) up to $5000.
• You must add $2.95 for Signature on Delivery if your item is valued above $500 (this does not apply to Registered Post, as it’s already included).

If you don’t purchase Extra Cover and your item is lost or damaged while in our care, you may still be eligible for compensation. We offer this for most items you send with us, with eligibility of claims assessed on a case-by-case basis. A refund of postage may also be payable. Extra Cover and any compensation offered under the Australia Post Terms and Conditions are in addition to any rights and remedies you may have under the Australian Consumer Law.

Please contact us if your order is over $100 and you wish to discuss extra cover for your package.

Our contact details can be found here: